Technical difficulties

Technical difficulties

How do I download the LifeSG app?

You can download the LifeSG app from the Apple App Store or Google Play Store.

Alternatively, follow these steps:

  1. Search “LifeSG” in the Apple App Store (for iPhone users) or Google Play Store (for Android users)
  2. Look for LifeSG, an app that’s developed by Government Technology Agency
  3. Install LifeSG! Do make sure you’re connected to WiFi or mobile data

Is LifeSG available on Huawei AppGallery?

No, LifeSG is only available on Google Play Store and Apple Play Store at the moment.

How can I get help with LifeSG?

If you’re experiencing technical problems with the LifeSG app, email

If you’re a senior looking to learn how to use digital government services, explore Seniors Go Digital programmes by the Infocomm Media Development Authority (IMDA).

Why do I need Singpass to use LifeSG?

Singpass keeps your personal data in LifeSG better protected through two-factor authentication.

Singpass also makes it possible for us to show you information that’s relevant to you. For example, the government benefits you’ve received. This may include the Merdeka Generation Package, SkillsFuture Credit, NS Excellence Award or others.

To understand more about how we use Singpass, read our terms of use and privacy statement.

How can I register for Singpass or reset my Singpass password?

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